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Store Policy

Shipping Offer Exclusions

Shipping delivery estimate applies to orders being shipped to the continental USA only. Shipping Offers cannot be applied to purchases being shipped to US Territories, APO/FPO or international addresses. Offer may not be combined with any other offers, discounts or coupons.


Return Policy

Your satisfaction is important to us, and we realize that in some instances, you may need to return your order.

The Beacon Store accepts returns on most items only within 30 DAYS of when your order shipped. We will issue a refund via the original form of payment for the item purchase price, plus tax.

If the item was damaged or lost during shipping to you, we will send you a replacement after a shipping claim is filed. Original packaging is necessary for filing the claim.

Shipping and handling fees will be refunded ONLY if the return is due to our error (e.g. wrong product sent), or if the merchandise was damaged or lost during shipping.

Some customized and special purchase items cannot be cancelled or returned. These include:
  •     Front page reprint of the Akron Beacon Journal


How to Return an Item

In order to return an eligible item, follow the steps below:

    Contact The Beacon Store at (shop@thebeaconjournal.com or 330.996.3077) for return instructions.
   
    In order to receive a refund:
  1.    Merchandise must be returned, undamaged, in original carton and packaging, and securely sealed.
  2.    The shipping carton must be returned to address provided and include original packing slip or documentation that describes your reason for return. This will assist The Beacon Store in processing your return more quickly.
A return must be packed carefully. All merchandise is considered to belong to you until we receive it back in satisfactory condition. For your own protection, we suggest that you insure your package with the U.S. Postal Service or Federal Express and that you request a confirmation of delivery or tracking number from the shipper.


Shipping Fees

We cannot be held responsible for any fees or charges associated with the return of your order, including but not limited to postage, shipping, international duties, taxes, return freight, and refused shipment return charges.

By placing your order, you acknowledge your acceptance of these terms.